Joining us as a new employee you will be able to help us by bringing in a fresh perspective to our Business.
At National Australia Group we aim not only to become the fastest growing bank in the UK but also to be the bank that customers want to deal with and the bank that everyone wants to work for. We have responsibilities as an organisation to care for our environment, our customers, the communities we operate in and for you as an employee. These are responsibilities which we take very seriously and are proud of our achievements with regards to these.
The Bank has a large network of retail branches (CB & YB), together with telephone and internet banking.
Our branches are aligned to individual customers - they match skills and services with customer needs through dedicated branch networks, staff and product portfolios.
Yorkshire Bank has more than 190 branches which has a strong customer profile and a growing business capability in the North of England and the Midlands. Clydesdale Bank has around 150 branches and is one of Scotland's largest banks. Our award winning European Customer Contact Centre (ECCC) is based in Clydebank near Glasgow and is the first point of contact for our customers who register for telephone and/or internet banking.
The NAG UK group is proud to be recognised for its achievements within the banking arena and for its other community initiatives.
In November 2006 our European Customer Contact Centre in Clydebank was named 'Best Contact Centre of the Year' in the prestigious Contact Centre World Awards held in Las Vegas, having beaten more than 400 entrants to win the regional award in September